TBACI

Hello everyone,

My wife and I are LPR and we had our re-entry permits. Stolen during burglary in our house. All gone. GCs, Social, Kids US pass ports and such.
We re-applied, every things back in hand, but our i-131 were still pending.
The problem is, it is out of normal processing time, beyond 60 days.
1) I have contacted congressman office, on line case status update changed two days in a row. neither re entry book or RFE came through.
2) I sent out inquiry letter and notify about out of normal processing time. Strange enough, update changed two days in a row again and no result
3) I called, actually three time, they were nice to me and gave me confirmation number for future inquiry.NO update changes
4) I sent out inquiry letter again, along with the photo and copies of supporting documents again including police report about the burglary, update changed two days in a row again. this is 8 days after the update.
I've already have a feeling that the book will never came.

My travel plans were can-celled, air tickets cancellation fee cost me. leaves from work were wasted. Expecting the book everyday is getting my patience wearing thin and nothing I can do about it.

I have no idea what to do anymore. Any one of you have encountered such a pain experience. Please share with me if you knew any things about it.

Thanks

Thomas